Resource details

World Development Report 2004
Written/Published in 2004 by IBRD

Extract

Too often, services fail poor people – in access, in quantity, in quality. But the fact that there are strong examples where services do work means governments and citizen can do better. How? By putting poor people at the center of service provision: by enabling them to monitor and discipline service providers, by amplifying their voice in policymaking, and by strengthening the incentives for providers to serve the poor.


Table of Contents:

  1. Services can work for poor people bit too often they fail
  2. Governments should make services work
  3. The framework for service provision
  4. Clients and providers
  5. Citizens and politicians
  6. Policymakers and providers
  7. Basic education services
  8. Health and nutrition services
  9. Drinking Water, sanitation and electricity
  10. Public sector underpinnings of service reform
  11. Donors and service reform
  12. Selected World Development indicators

Organisation
World Bank
Sector
Agriculture Policy, Institution Building & Governance
Poverty & Poverty Reduction
Contributed on October 19, 2005 by R. Adrian
Last updated on November 20, 2005
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